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JA Learning Hub is the Education and Training Division of JA Group Services Ltd, established to provide structured, accessible online learning through approved third-party training providers.
The division has been developed to deliver non-regulated, non-qualification education and training to individuals and organisations seeking practical
JA Learning Hub is the Education and Training Division of JA Group Services Ltd, established to provide structured, accessible online learning through approved third-party training providers.
The division has been developed to deliver non-regulated, non-qualification education and training to individuals and organisations seeking practical learning solutions supported by clear administration, reliable systems and defined customer support.
JA Learning Hub operates within a controlled governance and operational framework, ensuring that learning services are delivered responsibly, transparently and in alignment with group standards.
The purpose of JA Learning Hub is to act as a customer-facing education and training service, providing access to online learning while managing the learner journey from enrolment through to course completion.
The division exists to:
The purpose of JA Learning Hub is to act as a customer-facing education and training service, providing access to online learning while managing the learner journey from enrolment through to course completion.
The division exists to:
JA Learning Hub does not award qualifications, does not act as a regulated training provider, and does not independently issue certifications.
A Learning Hub is an Authorised Reseller of Highfield eLearning (Highfield Online Training).
Through this authorised reseller arrangement, JA Learning Hub is permitted to resell selected Highfield eLearning courses in accordance with agreed commercial, operational and branding conditions.
Highfield eLearning is responsible for course conten
A Learning Hub is an Authorised Reseller of Highfield eLearning (Highfield Online Training).
Through this authorised reseller arrangement, JA Learning Hub is permitted to resell selected Highfield eLearning courses in accordance with agreed commercial, operational and branding conditions.
Highfield eLearning is responsible for course content, platform infrastructure and learning delivery.
JA Learning Hub is responsible for customer engagement, enrolment administration and learner support.
The courses made available through JA Learning Hub are:
These courses are intended for personal development, workplace awareness, and general learning purposes.
They do not lead to regulated qualifications and do not require formal assessment or external awarding body oversight.
All courses are delivered via the Highfield eLearning Learning Management System (LMS).
The LMS provides:
While the LMS is operated by Highfield eLearning, JA Learning Hub manages learner onboarding, access instructions and support related to the platform.
JA Learning Hub acts as the first and primary point of contact for all learners who enrol through the division.
This includes:
Learners must not contact Highfield eLearning directly.
All support requests should be raised with JA Learning Hub, which will liaise internally where required.
JA Learning Hub operates the Stage 1 complaints process for:
Complaints are handled in accordance with group complaints procedures.
Where a complaint cannot be resolved at Stage 1, it will be escalated internally through defined governance routes.
Direct escalation to the parent company is not permitted without referral.
JA Learning Hub operates as a service division of JA Group Services Ltd.
It operates alongside other divisions, including JA Domain Hub, under a shared operational and governance framework.
The division does not operate independently and does not have delegated authority beyond its approved service scope.
JA Learning Hub is not a separate legal entity.
It does not:
All services provided under the JA Learning Hub name are delivered by JA Group Services Ltd, which remains the responsible legal entity.
JA Group Services Ltd is wholly owned by JSDS Group Ltd, which acts as the parent company and relevant legal entity for group oversight purposes.
JSDS Group Ltd provides strategic direction, governance oversight and brand authority across all divisions operated by JA Group Services Ltd, including JA Learning Hub.
JA Learning Hub operates in accordance with the following principles:
The division does not engage in misleading representations, regulated training activities, or qualification delivery.
JA Learning Hub is committed to providing:
The division exists to provide a dependable, well-managed route into online education and training, supported by defined governance and operational standards.
JA Learning Hub
167-169 Great Portland Street, 5th Floor, London W1W 5PF
© 2026 JA Group Services Ltd - All Rights Reserved
JA Learning Hub is a Trading Name of JA Group Services Ltd.
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